Preparation of Garment Factory for ISO, Wrap, Compliance & Accord Alliance Audit

Last Updated on 31/05/2021

Preparation of Garment Factory for ISO, Wrap, Compliance & Accord Alliance Audit

Muzammel Hossain Ananda
B.Sc. in Knitwear Manufacturing Technology
BGMEA University of Fashion & Technology


The tremendous success of ready made garment exports from Bangladesh over the last two decades has surpassed the most optimistic expectations. Today the apparel export sector is a multi-billion-dollar manufacturing and export industry in the country. The overall impact of the ready made garment exports is certainly one of the most significant social and economic developments in contemporary Bangladesh. With over one and a half million women workers employed in semi-skilled and skilled jobs producing clothing for exports, the development of the apparel export industry has had far-reaching implications for the society and economy of Bangladesh.

Current Export of RMG in the different countries of world are increasing day by day. The Last Export result of Bangladesh RMG…

Export result of Bangladesh RMG
Fig: The Last Export result of Bangladesh RMG

The objective of the Assignment is to Preparation of Garment Factory for ISO, WRAP, Compliance, Accord & Alliance Audit. This manual provides the procedures to set up Code of Conduct According to ISO, WRAP, Compliance, Accord & Alliance to any Garments Industry.

It will also help in making better environment. Ensure motivational activity in the organization / Factory. This will also help to maintain a good employee relationship and a sound working environment in the organization.

To see how implement ISO & WRAP, Compliance and Accord & Alliance principle in our garments industry. And also to fulfill the labor working condition and ensure Proper Safe Workplace to them by Maintaining all the Code of Conduct.

We Write this assignment by targeting RMG Sector of Bangladesh. Bangladesh is the next “China” According to McKinsey Report and Also we have 30 years of experience & reputation in garment manufacturing. That’s why it is important to Keep the Glorious reputation in Future by ensuring this Following code of conduct.

“The International Organization for Standardization” widely known as ISO is an international standard-setting body composed of representatives from various national standards organizations. Founded on February 23, 1947, the organization promulgates worldwide proprietary, industrial, and commercial standards. It has its headquarters in Geneva, Switzerland.

“Worldwide Responsible Apparel Production” (WRAP) is an independent, global non-profit organization dedicated to the certification of facilities engaged in lawful, humane and ethical production. Headquartered in Arlington, Virginia, WRAP has offices in Hong Kong and Bangladesh with staff in the UK, Mexico and East Africa.

History of ISO:
Standards are important in international trade because in congruent standards can be barriers to trade, giving some organizations advantages in certain areas of the world. Standards provide clear identifiable references that are recognized internationally and encourage fair competition in free-market economies. Standards facilitate trade through enhanced product quality and reliability, greater inter operability and compatibility, greater ease of maintenance and reduced costs. ISO covers a wide variety of standards with the exception of electrical and electronic engineering standards covered by the International Electro-Technical Commission (IEC), telecommunication standards covered by the International Telegraph Union (ITU) and information technology covered by JTC 1 (a joint committee between ISO and IEC).

The organization which today is known as ISO began in 1926 as the International Federation of the National Standardizing Associations (ISA). This organization focused heavily on mechanical engineering. It was disbanded in 1942 during the second World War but was re-organized under the current name, ISO, in 1946.

Even the name of the organization is standardized. The name, “ISO” is not an acronym but was derived from the Greek word “iOS’s” meaning “equal”. (The relation to standards is that if two objects meet the same standard, they should be equal.) This name eliminates any confusion that could result from the translation of “International Organization For Standardization” into different languages which would lead to different acronyms.

ISO is a voluntary organization whose members are recognized standard authorities, each one representing one country. The bulk of the work of ISO is done by the 2700 technical committees, subcommittees and working groups. Each committee and subcommittee is headed by a Secretariat from one of the member organizations. The American National Standards Institute (ANSI) is the United States representative to ISO. The ANSI ASC Z-1/ASQ Standards Group coordinates the United States representation in the ISO Technical Committees 176 and 207 which are concerned with the ISO 9000 and ISO 14000 standards respectively.

History of WRAP:
Recognizing the potential for individual manufacturers to adopt inconsistent standards and unnecessarily duplicate monitoring efforts, several prominent apparel producers approached the American Apparel Manufacturers Association to coordinate the industry’s role in addressing these issues. In August 2000, the AAMA merged with the Footwear Industries of America and The Fashion Association to become the American Apparel and Footwear Association, the fashion association. The AAFA is the largest and most representative sewn products trade association in the United States with over 700 member companies, including blue chip manufacturers Sara Lee Corporation, Jockey International, VF Corporation, Russell Corporation, OshKosh B’Gosh, Tropical Sportswear International, Gerber Children’s wear. AAFA members produce more than 85% of sewn products sold at wholesale in the U.S.

Almost 10 years ago, the industry began a process to demonstrate its commitment to responsible business practices and to ensure that apparel is produced under lawful, humane and ethical conditions. The process has reached out to many interested constituencies outside the apparel manufacturing community, including retailers, human rights advocates, public interest organizations, development agencies, and the licensing community.

The first result of this process was the development of the Worldwide Responsible Accredited Production Principles — basic standards that address labor practices, factory conditions, and environmental and customs compliance. The WRAP Principles received the public endorsement of the AAMA Board of Directors in 1998. Later the Principles were endorsed by groups representing apparel manufacturers from 18 countries around the world. Global support for WRAP from consumers, manufacturers and governments grows monthly.

In addition to the endorsement of the WRAP Principles, the manufacturing associations and member manufacturing companies are actively participating in the WRAP Certification Program. The WRAP Certification Program is the only independent and globally supported factory certification program requiring manufacturers to comply with the 12 universally accepted WRAP Production Principles assuring safe and healthy workplace conditions, and respect for workers’ rights.

Many manufacturers have commented that WRAP has not only resulted in more reliable social compliance, but has contributed to greater productivity, lower turnover, improved communications between management and employees, safer working conditions and improved morale. Today, WRAP is being recognized by many retailers and manufacturers as the most reliable, yet economically efficient factory compliance system to assure lawful, ethical and human manufacturing.

Work Procedure of ISO:
Each member body who has an interest in the work of a committee is entitled to be a member of that committee. Standards are reached by consensus with each member organization representing the interests of the vendors, manufacturers, consumers, professionals, and government of its country.

Each standard goes through a six stage process before being published as an ISO standard. The first stage is the proposal stage in which a need for a standard is determined and members are identified who are willing to work on it. The standards then enter the preparatory stage where a working draft of the standard is developed. When the working draft is completed, it enters the committee stage and is sent out for comments until a consensus is reached. The output of this stage is the Draft International Standard (DIS). The DIS then enters the enquiry stage where it is circulated among all member bodies and then voted upon. If a DIS does not receive 75% of the vote, it returns to lower stages and work on it continues. If it passes the enquiry stage, it becomes a Final Draft International Standard and enters the approval stage. During this stage it will again circulate through all member bodies for a final vote and again it must pass this stage with 75% of the vote. If the standard passes this stage, it enters the publication stage and is sent to the ISO Central Secretariat for publication.

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Because certain technologies are changing so rapidly, ISO has instituted a Fast Track procedure that allows a standard which has been proven in the market to enter the approval process at the enquiry stage.

Work Procedure of WRAP:
WRAP encourages all commercial and civil society organizations that are qualified to perform professional and objective evaluations of manufacturing facilities to apply for accreditation. These organizations are referred to as “monitors” in the following discussion. Their principals, employees, consultants, et al. who will be directly involved in WRAP monitoring activities are called “designated personnel.

Monitors and their designated personnel cannot own any financial interest (including but not limited to equity, debt, or assets) nor hold legal, titular, membership, employment or representational interests or relationships in either the companies or the facilities that participate in WRAP’s Certification Programs.

Monitors and their designated personnel cannot be directly or indirectly related in a legal or familial capacity to the facilities and companies that participate in a WRAP Certification Program.

1. Monitors and their designated personnel are prohibited from receiving, at any time, any compensation or promise thereof beyond the reasonable inspection fee negotiated with a factory (which must be reported to WRAP: see below). This does not preclude the monitor from receiving additional fees for additional legitimate inspections.

2. The monitor must provide WRAP with all relevant materials that support the qualification requirements for accreditation, including but not limited to:

  • Description of the organization and its juridical status in the country or countries in question, and in the country of its headquarters.
  • Relevant experience and work history of the enterprise, including name and description of some of its current clientele.
  • Three professional references for services performed that can be independently verified by WRAP.
  • Names and qualifications of all designated personnel (see above) including a one-page Curriculum Vitae for each.
  • Affidavit signed by the chief executive officer attesting to the accuracy of all information provided for accreditation, and to the monitor’s compliance with the above requirements (including “Independence” and “Skills”).
  • The monitor transfers the appropriate fee to WRAP. For the fee and duration of accreditation.

3. For each WRAP Certification Program, a list of all countries for which it seeks accreditation.

4. All designated personnel (see above) must complete a WRAP authorized Monitor Training Course. (WRAP may grant Provisional Accreditation until such time as a course becomes available to a given monitor.)

5. Based on the monitor’s performance in the course and on its compliance with the above requirements, WRAP decides whether or not to grant accreditation.

Principle of ISO:

Principle 1: Customer focus
Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

Principle 2: Leadership
Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.

Principle 3: Involvement of people
People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.

Principle 4: Process approach
A desired result is achieved more efficiently when activities and related resources are managed as a process.

Principle 5: System approach to management
Identifying, understanding and managing interrelated processes as a system contributes to the organization’s effectiveness and efficiency in achieving its objectives

Principle 6: Continual improvement
Continual improvement of the organization’s overall performance should be a permanent objective of the organization.

Principle 7: Factual approach to decision making
Effective decisions are based on the analysis of data and information.

Principle 8: Mutually beneficial supplier relationships
An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

Compliance for a Factory Now day’s a Most important issue for the RMG in Bangladesh. Some of The most important Compliance Are Discussed Below…

Social Accountability:
In today’s fast changing global market, it is not only the quality of garments which cherished the retailers and manufacturers but also the working environments of the organization wherein the products were produced. Those are equally important to gain and strengthen consumer confidence and to build-up more reliable relationships with vendors. In other words, specific code of conduct that protects the basic human rights of the workforce engaged in the trade is to be respected to satisfy consumers and to add social value to the product. Basic awareness of the social accountability helps to understand and monitor the compliance part of it in protecting the image of a particular brand of product.

In order to do so, the reputed and leading market players in the garment trade have imposed compulsion on the related factories to achieve those objectives as a condition of the export contract. Even the exports were either withheld or cancelled elsewhere in the event of non-compliance to such issues.

Code of Conduct (COC):
Social Accountability standards have been developed by the international organizations such as Fair Labor Association (FLA), Worldwide Responsible Apparel production (WRAP) , Council on Economic Priorities Accreditation Agency (CEPAA), The Ethical Trading Initiative (ETI) and Business for Social Responsibility (BSR).

Reputed brand buyers in large supply chain have taken the guideline from those organizations and formulated their own standard of COC and also the acceptance criteria.

The basic principles of COC have been derived from the principles of international human rights norms as delineated in International Labor Organization Conventions, the United Nations Convention on the Rights of the Child and the Universal Declaration of Human Rights.

It has Eight core areas to be addressed upon. These are as follows:

1. Compliance with Laws and Workplace Regulations

2. Labor

  • Child labor
  • Contract labor (if Applicable)
  • Discrimination
  • Forced labor

3. Freedom of Association and the Right to Collective Bargaining
4. Human Treatment
5. Prohibition of Harassment or Abuse
6. Working Hour
7. Working Condition

  • Occupational Health and Safety
  • Environment

8. Management systems

Compliance with Laws and Workplace Regulations:
Facilities will comply with laws and regulations in all locations where they conduct business. Factories that produce goods shall operate in full compliance with the laws Of their respective countries and with all Other applicable laws, rules and regulations.

1. The factory operates in full compliance with all applicable laws, rules and regulations, including those relating to labor, worker health and safety, and the environment.

2. The factory allows Gap Inc. and/or any Of its representatives or agents unrestricted access to its facilities and to all relevant records at all times, whether or not notice is provided in advance.

Laws and Workplace Regulations
Fig: Law and Workplace Regulations


Child Labor:
Facilities will not hire any employee under the age of 14 or under the minimum age established by law for employment, whichever is greater, or any employee whose employment would interfere with compulsory schooling.

Child labor was found at the factory. It was confirmed from the verification of personal document and the appearance of the employee. From the workers interview, it was understood that one worker was about 13 years old.

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Corrective Action:
According to The Factory Act of 1968 in the Bangladesh Labour Code, any person who has not completed sixteen years of age is defined as a child. Article 66 prohibits the employment of any children under the age of fourteen. Factory management agreed to take care of this matter.

Most child laborers have been cleared out of Bangladesh’s RMG sector under international pressure, but sporadic cases still exist due to economic reason.

Child Labour in Garments Factory
Fig: Child Labour in Garments Factory

Contract Labor Requirements (if applicable):
Factories that recruit or employ foreign contract workers shall ensure that these Workers are treated fairly and on an equal basis with workers.

1. Factories that recruit or employ foreign contract workers must comply with the provisions of Gap Inc.’s Contract Labor Requirements attached hereto as an addendum.

Factories Shall workers on the basis of their ability to do the job. not on the basis Of their beliefs. Facilities will employ, pay, promote, and terminate workers on the basis of their ability to do the job, rather than on the basis of personal characteristics or beliefs.

1. The factory hires, employs, provides to training and retirement to workers without to race, color, gender, nationality. religion, maternity marital status, indigenous status, social origin, disability, orientation, membership in workers organizations including unions, or political affiliation.

2. The factory pays worker’s wages and provides benefits without regard to race, color, gender. nationality religion. age, maternity, marital status. indigenous status. social origin, disability sexual orientation.

Fig: Discrimination

Forced Labor:
Facilities will not use involuntary, trafficked labor. Factories shall not use any prison, indentured forced labor.

  1. Does not use involuntary labor of any kind, bondage or forced labor by governments.
Forced Labor
Fig: Forced Labor

Freedom of Association and the Right to Collective Bargaining:
Workers are free to join associations of their own choosing. Factories shall not interfere with workers who wish to lawfully and peacefully associate, organize bargain The decision whether not to do so should be made solely by the workers.

1. Workers are free to choose whether or not to lawfully organize and join associations, if freedom of association and/or the right ta collective bargaining are restricted by law. workers shall be free to develop parallel means or independent and free association and collective.

2. The factory does not threaten. restrictor interfere with efforts to join Of their choosing or to bargain collusively.

Collective Bargaining
Fig: Collective Bargaining

Human Treatment:
Factories shall treat all with respect and dignity Factories Shall not punishment other form of physical psychological coercion.

1. The factory does not engage in permit physical acts to punish or coerce worker.

2. The factory does not engage in o’ permit psychological any Other form of non-physical abuse, including threats of Violence, sexual harassment. screaming or Other verbal abuse.

Prohibition of Harassment or Abuse:
Facilities will provide a work environment free of supervisory or co-worker harassment or abuse, and free of corporal punishment in any form.

Prohibition of Harassment
Fig: Prohibition of Harassment

Compensation/Wages and Benefits:
Facilities will pay at least the minimum total compensation required by local law, including all mandated wages, allowances &benefits. Factories shall pay wages and overtime premiums in & compliance with all applicable laws.

1. Workers shall be paid at least the minimum legal Wage that meets local industry Standards Whichever is greater.

2. The factory pays overtime and any incentive (or piece) rates meet all legal requirements the local industry standard. Whichever is greater. Hourly wage rates for overtime must be higher than the rates for the regular work shift.

3. The factory provides paid annual leave and holidays as required by law or which meet industry Standard, Whichever is greater.

4. For each pay period, the factory provides workers an understandable wage statement which includes days worked. piece rate earned per day, hours of overtime at each specified rate, bonuses, allowances and legal contractual deductions.

5. The factory shall not modify or terminate workers’ contracts for the sole purpose of avoiding the provision Of benefit.

 Compensation Wages and Benefits
Fig: Compensation Wages and Benefits

Working Hours:
Factories shall set working hours in compliance with all applicable laws. While it LS understood that overtime is often in garment production factories shall carry out operations in a Ways that limit overtime to a that ensures humane and productive working conditions.

1. The factory complies with all applicable laws. regulations and industry standards on working hours, Except in extra ordinary business circumstances. the maximum allowable working hours in any week shall be the lesser of a) what is permitted by national law, or b) a regular week of 48 hours plus overtime hours not in excess Of 12 hours.

2. Workers may refuse overtime Without any threat of penalty, punishment or dismissal.

3. Workers shall have in seven.

Factories shall set working hours
Fig: Factories shall set working hours

Working Condition:

Occupational Health and Safety:
Factories Shall comply With all applicable and regulations regarding working conditions and Shall provide workers With a safe and healthy environment. Facilities will provide a safe and healthy work environment. Where residential housing is provided for workers, facilities will provide safe and healthy housing.

1.The factory complies with all applicable laws regarding working including worker health and safety, sanitation, fire safety, risk protection, and electrical, mechanical and structural safety.

2. Work surface lighting in production areas—such as sewing. knitting. pressing and cutting—is sufficient for the safe performance of production activities.

3. The factory is well ventilated. There are Windows, fans, conditioners or heaters in all for adequate Circulation, ventilation temperature control.

4. There are Sufficient, clearly marked exits allowing for the orderly evacuation of workers incase of fire or emergencies. Emergency exit are posted and dearly marked in all sections of the factory.

5. S. Aisles. exits and stairwells are kept clear at all times of in process, finished garments, bolts of fabric, boxes and all Other Obstruct hit Id Obstruct the orderly evacuation Of workers in case Of fire Or Other emergencies. The factory indicates With a “yellow box” or Other markings that the areas in front Of exits. fire fighting equipment. panels and potential fire are to be kept Clear.

6. Doors and Other exits are kept accessible and unlocked during all working hours for orderly evacuation in Case Of fire or Other emergencies All main exit doors open to the outside.

7. Fire extinguishers are appropriate to the types of possible fires in the various areas of the factory, are regularly maintained and charged, display the date of their last inspection, and are mounted on walls and columns throughout the factory so they are visible and accessible to workers in all areas.

8. Fire alarm are on each floor and emergency light are placed above and on stairwells.

9. Evacuation drills are conducted at least annually.

10. Machinery is equipped with operational safety devices and is inspected and serviced on a regular basis.

11. Appropriate personal protective equipment such as masks, gloves, goggles, ear plugs and rubber boots is made available at no Cost to all workers and in its use is provided.

12. The factory provides portable Water for all workers and allows reasonable it throughout the working day.

13. The factory places at least one well-stocked first aid kit on every factory floor and trains specific staff in basis first aid. The factory has procedures for dealing with serious injuries that require medical treatment outside the factory.

14. The factory maintains throughout working hours clean and sanitary toilet areas and places no un reasonable restriction on their use.

Occupational Health and Safety
Fig: Occupational Health and Safety

Factories shall comply with all applicable environmental laws and regulations. Where such requirements are less stringent than Gap Inc.’s own, factories are strongly encouraged to meet the standards outlined in Gap Inc.’s statement of environmental principles attached hereto as an addendum.

1. The factory has an environmental management system (EMS).

2. The factory has an environmental emergency plan (EEP) that includes procedures for notifying local community authorities in case Of accidental discharge Or release or any other environmental emergency.

3. The factory stores hazardous and combustible materials in secure and ventilated areas and disposes of them in a safe and legal manner.

Water pollution
Fig: Water pollution

Security Service’s:
Facilities will maintain facility security procedures to guard against the introduction of non-manifested cargo into outbound shipments (i.e. Drugs, explosives biohazards and /or other contraband).

Classification of ISO (9000):
ISO 9001: this standard is applicable for companies, which are involved from designing to manufacturing of goods. This is the most comprehensive standard.

ISO 9002: this standard is applicable for companies, which manufacturing goods with buyers or others specifications. this is applicable for export oriented apparel industries.

ISO 9003: this standard is applicable for Final inspection.

Advantages of ISO:
ISO standards have been steadily gaining popularity since their introduction in 1947 by the International Organization for Standardization. Companies around the world utilize ISO certification to achieve a competitive advantage in efficiency, marketing, profitability and international business relations. Keeping your company up to date on international standards can give your business the edge it needs to succeed in global markets.

  • Well defined and documented procedures improve the consistency of output.
  • Quality is constantly measured
  • Procedures ensure corrective action is taken whenever defects occur.
  • Defect rates decrease
  • Defects are caught earlier and are corrected at a lower cost.
  • Defining procedures identifies current practices that are obsolete or inefficient.
  • Documented procedures are easier for new employees to follow.
  • Organizations retain or increase market share, increasing sales or revenues.

Management Systems:

Factory paid wages in installment throughout a month instead of disbursing the payment within particular period of the next month.

Corrective Action:
This is considered as a delayed payment. To comply with The Payments of Wages Act of Bangladesh, 1937, wages shall be paid by 7th of the next month up to 1000 workers.

Employees punched their time cards two hours earlier (7 p.m.) than the actual time of departure (9 p.m.) from the factory. Factory management wanted to hide the actual working hours.

Corrective Action:
To comply with The Payment of Wages Rules, 1936 of Bangladesh, all working hours shall be recorded in the time card.

Advantages of WRAP:
The WRAP Certification program is grounded in the belief that factory-based certification is the most effective way to ensure that work place comply with the WRAP Production Principles. The WRAP program places primary responsibility for improving work place conditions on those who own and operate sewn product manufacturing facilities. WRAP Certification Offers Market Advantage. Acceptance of WRAP Certificate by multiple brands and Retailers eliminates duplication of monitoring efforts.

Preparation of Factory for Accord Alliance Audit:

These Audit are done by Three Steps. The following Steps are Discussed below broadly…

Accord Alliance
Fig: Accord Alliance

As Built Electrical Drawing is the most vital point of electrical audit. This is also name as single Line Diagram (SLD). This show all Of Yours Electrical Equipment’s position and distribution. SLD has to be approved from alliance before work.

  • Lightening protection with ear thing of entire factory to be done.
  • All SDB, MDB, TL panel, FL panel etc. are corrected and modified with placement as per SLD.
  • Thermo Graphic scan to identify hot areas and to identify category 1,2&3 risk areas with temperature measurement by third party.
  • Transformer oil test report from third party to identify and armful material.
  • All cables insulation measurement test to be dine from third party.
  • Placing of electrical insulation material under DBs and other electrical equipment.


  • Factory layout plan to be approved from city Corporation/Rajuk and Factory Inspector.
  • Detail Structural assessment paper from Structural Consultant Of the company who has constructed the building itself.
  • Load calculation to be prepared by own load manager to support the load plan.
  • Soil test report.
  • Means of egress as per load plan.
  • A load manager to be appointed preferably a structural engineer who will have to monitor loads everyday as per approved calculation.
  • An electrical engineer has to be appointed in the factory to regular monitor of electrical issues.

Fire Safety:

  • Fire con panel which has to be addressable.
  • Separate fire con room.
  • Fire safety officer from FSCD or deference to be appointed.
  • Fire safety diagram to be approved from Alliance before work
  • Illumination light to identify to exit routes.
  • Clear exit signs both in Bengali and English.
  • Fire assembly point.
  • Fog light in the floors.
  • Fire pump automatic and manual
  • Huge water reservoir (50,000 gallon) to use during fire.
  • Fire Hydrants.8 kg pressure of water to be produced during fire safety.
  • All fire equipment’s as per low to procured.
  • Fire safety plan and evacuation plan to be approved for FSCD.
Fig: Alliance

The C-T PAT means the Customs – Trade – Partnership against Terrorism. It is an initiative of the US customs service in the wake of the events of Sept – 11th in order to upgrade the security of commercial shipments against terrorist infiltration. It is also a Government / trade joint initiative to build co-operative relationships that result in the strengthening of overall sup I chain and border security.

C-T PAT is a recognition that customs cannot provide the height level of security without involving the ultimate owners of the supply chain (importers, carriers etc.). The customs services is asking business partner to implement improved and transparent physical security practices and communicate their requirement to their business partners within the supply chain. Areas of consideration include: Procedural Security, Physical Security, Personnel Security, Access Control, Training etc.)

1. CTPAT Conduct.

A. Packing Area (Physical Security):

  1. All entry to be restricted in the Packing Area other than authorized personnel.
  2. The entry authorization in the Packing Area is hanged in the entrance with photograph.
  3. The person working in the Packing Area has to be checked by security every day so that they cannot carry any unwanted material.
  4. The entry & exit of persons working in the Packing Area to be noted in the Register maintained by security.
  5. All packed goods to be checked by a Needle Detector before packing.
  6. Packing Area to be kept under lock & key when not in use.
  7. The Packing Area to be kept under physical security monitoring.
  8. The Packing Area to be kept under the supervision of Close Circuit Camera (CCTV) and to be recorded with a recording device.)

B. Loading & Unloading Area (Physical Security):

1) The Loading / Unloading area must be separated from other / private vehicle area. No other / private vehicle can enter in the Loading / Unloading area. The private / other vehicle area must be separated from Loading/ Unloading and Shipping vehicle area. There must be physical and visible barrier along with active guard to monitor which will keep Unloading and Shipping area separated and secured from any kind of unwanted entry. That will ensure safety of the goods, containers etc. The Loading/Unloading and Shipping area to be addressed as “Restricted Area” and no unauthorized personnel entry is accepted in any circumstances. Both physical, visible barrier and the presence of security guard jointly must add value to ensure this protection and safety.

2) All Entries to be restricted in Loading / Unloading Area other than authorized person.

3) Loading & Unloading Area to be kept under physical security monitoring.

4) The Loading / Unloading Area to be kept under the supervision of Close Circuit Camera (CCTV) along with a recording device.

5) Before loading any container the following to be considered:

  • The condition of the container.
  • The Fitness & Tax Token of the transport.
  • The valid Driving License of the Driver.

6) The Loading & Unloading of the container to be checked and maintained by security.

7) Container to be sealed by prescribed seal. after loading.

8) All labels and seal of the container to be examined while loading & unloading.

9) The container itself to be checked as per the following criteria (7-point checking system).

  • Right side.
  • Left side.
  • Front side.
  • Outside.
  • Inside.
  • Ceiling.
  • Floor.

C. Access Control:
1. Stick monitoring is done in order to improve the access control of the factory.

2. No unauthorized entry of person / vehicle is allowed in the factory.

3. For permanent employee of the factory the individual ID Card is checked while entry to the factory.

4. If anybody of such employee fails or forgets to bring ID, then he / she is identified by department head before entry.

5. All visitors are to show their Photo ID Card, Visiting Card in the security Gate to prove their identity.

6. After their identity is proved then they are to register their name in the security register.

7 After the entry of their name in the security register they are issued with a visitor’s card which to be carried by them while visiting.

8. All the vehicles to be checked before entry.

9. All the belongings / bags of visitors to be checked by hand detector.

10. After the visit end the visitor’s card to be handed over to the security gate before departure.

11. In spite of above, if we find any unauthorized, unidentified person in the premises, to be dealt with very rapid and definite challenging procedure. Any person entering or exiting the premises or acting suspiciously or found improperly badged to be questioned/ interrogated. Primarily this is the job of security personnel of the factory. If security personnel can find any such suspicious person/ outsider/ improperly badged person in the factory to be captured/ arrested and preliminary investigation to be done by security department in consultation with GM (Admin). After preliminary investigation, the suspicious/ unauthorized person to be handed over to the following security agencies for further disposal.

  • Gazipur Police Station – 9252682, 9802682
  • Gazipur Police Station – 01711337363
  • Gazipur Police Station (Sl) – 01711663357
  • Mr. Aziz (DSB) – 01712460005

Never the less, it is the responsibility of all members also of the factory to challenge any one found suspicious / outsider / improperly badged. If any member other than the security personnel of the factory finds any such suspicious / outsider / improperly badged person, they will report immediately to the security personnel through their departmental heads.

D. Personal Security Related to CTPAT.

  1. Personal document to be checked strictly before recruitment
  2. Police investigation for some individual can be obtained if require, after recruitment.
  3. Person who is identified as mentally imbalanced cannot be recruited.
  4. Addicted persons to be identified.
  5. All members to show their ID card while entry and will carry ID card in the entire duty period to prove their identity completely.

In case of Employee Termination, the designation/ identification of Terminated Employee are removed immediately. The list of terminated employee (if any) to be handed over to security department with photo and security department has to keep record of it. The termination of such employee to be informed by internal instruction which is to be given to all departments. Special attention to be given on his (terminated employee) access to the facto after termination. The security check posts are to be made ale about his access to the factory. In the event of such access the clearance of factory Top Management to be taken prior the entry. Re- employment of Terminated employee is not done normally. However, the re-employment can be done with the approval from Chairman/MD/Director of company in special cases, The Termination procedure is maintained very strictly.

E. Procedural Security (Integrity of Data): 
In the event of shipment, the packing in-charge / Edi Co-coordinator send the final packing list to commercial department and concerned Merchandiser for approval. After receiving the approved packing list from commercial department the Edi Co-coordinator informs to GM (Prod.), GM (Admin), Store Manager, Finishing Manager and Packing In- charge. Store Manager loads the cargo / container as per the finally approved packing list. The finally approved packing list is a classified document and it remains with only authorized department (Store, Commercial, Finishing and Merchandising department). No Unauthorized entry to this document is accepted. No change of this document is allowed. If any changes to be made has to be permitted from commercial department of head office. Any unauthorized changes of finally approved packing list to be dealt with severe administrative action against the individual/department. If there had been any change by commercial department, the written document / permission to be obtained and record to be maintained.

F. Material Security Related to CTPAT:

  1. No material will entry in or exit out from the factory without authorized “Challan”.
  2. No materials will entry inside factory without security check.
  3. In case of Chemical, strict adherence to be mentioned. No unauthorized chemical will enter in the factory without MSDS.
  4. All items of the factory to be maintained as per maintenance schedule.
  5. Materials to keep under lock & key when not in use.

G. Information Security Related CTPAT:

  1. Information circulation in the Factory should be on “need to know” Basis.
  2. Every computer most have a password to open.
  3. The password to be selected and given by IT Manager.
  4. Password to be changed quarterly.
  5. All members to that they understand about not disclosing the Factory Internal Information to outside people.

H. Usage of Seal for Covered Van Container Security:

1. All export & import transport carry shipment goods / imported goods must have security seal.

2. The security seals are issued by commercial department.

3. This security seal is fixed in the presence of store representative (Store In-charge), security personnel (Security Supervisor), Escort and Driver of the transport during export. This security seal is also removed in presence of same group of personnel in the time of Import.

4. In case of broken security seal found in the time of import, the incident to be informed immediately to commercial department, C & F Agent and Transport Agency. Without their concern the import transport
remain close.

5. These seals are to be kept under lock & key and strict surveillance to be kept so that it does not fall on the hand of any unauthorized person.

6. The Truck drivers are strictly prohibited from participating in the loading. The truck drivers cannot enter in to the loading / unloading area as it is declared as “Restricted” for all unauthorized personnel entry. The truck drivers to be kept, away from the designated and restricted loading / unloading area which to be monitored and guarded by security personnel so that they cannot enter in that above mentioned restricted area. That will ensure to protect the integrity of the goods and lower the risk of unauthorized persons accessing or tampering with or damaging goods for Shipment.

I. The CTPAT Re Regulations During Loading:

1. In case of any shipment the store department will prepare three copies of Challan and all three copies to be sent to security. Security In- charge then handover one photocopy of challan to the security guard on duty

2. After the transport is found fit in all respect that will be sent to the loading area.

3. After parking of the transport to the loading area the security in-charge and guard to be present physically.

4. The duty guard will allow the goods to be loaded in the transport as per challan. He will also check style no, name of buyer, cartoon no, weight of the cartoon before loading into the transport. Any kind of difference in compare to challan the security guard will immediately inform the security in-charge.

5. After the termination of loading of all cartoon in the transport again the security in-charge and security guard will finally check it physically and confirm by counting against challan.

6. Any ambiguity to be reported and if require to be counted again before giving clearance for the move of transport.

7. If all clear, then the transport will be sealed with authorized seal.

8. The security in-charge and guard will note the vehicle registration no, name of driver, the driving license no of the driver and time out in a register and will give permission of departure of the transport.

9. The escort nominated by factor/ will accompany with each transport up to the destination of shipment. Before the departure of the transport the escort is handed over a copy of challan. The other two
copies remain in the factory.

10. In the time of vehicle departure the C & F agent to be informed about the details of shipment vehicle, time, drivers’ particulars etc.

11. After reaching of the transport to the destination the escort will inform the time of reach to the factory and that will be noted in the register.

12. Any unwanted incident to be addressed immediately.

Education and Training awareness:
The facility has offered incentive of Taka: 200 for security personnel and take: 300 for other personnel who would have encountered a suspicious person or protected the factory from any stealing of goods. That will accelerate and encourage the total employee participation against any suspicious incident which can harm the overall situation.

The overall CTPAT begins with the selection of Truck Provider Company as that play a vital role in order to ensure physical security of the transport carrying goods on the way from factory to the port of shipment. In order to select a good transport company our company followed a set procedure and to this CTPAT SOP. that procedure is attached here as Annexure A B C D To this CT-PAT SOP.

However, the demand for compliance-related executives has gone up, all on a sudden, at a time when the RMG sector is itself facing shortage of skilled manpower. Personnel having proper academic background and appropriate experience in related matters, are now in high demand by both RMG and non-RMG industries, particularly after the Tazreen fire incident. Most of the country’s export-oriented factories are in a rush to appoint ‘compliance experts’ to their factories. The pressure from their overseas buyers for ensuring standard working conditions at the factories is now mounting.

But the supply of local qualified manpower to deal with compliance matters relating to labour standards, is short of the current requirements. This situation is compelling the factories to recruit relevant manpower from countries like India, Sri Lanka etc.

From the findings it is clear that, the annual turnover is much higher for compliant factories than the non-compliant factories with the same investment. The RMG industries of Bangladesh Have to more aware of the importance of social and environmental code of conduct. The government, private sector and development partners are need to Regularly pushing for full compliance with mandatory requirements as specified in the law. The Bangladesh labor law 2006 is a strong piece of legislation and covers most international standards. By complying with this law, manufactures are only a few steps away from meeting international standards, a point they should capitalize on. If these following Task are maintain & monitored properly then the quota free apparels market, Bangladesh must compete with all major players to sustain its existing share as well as expand into new territories.



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2 thoughts on “Preparation of Garment Factory for ISO, Wrap, Compliance & Accord Alliance Audit”

  1. This is a good useful document. It helps professionals to develop their knowledge, skills, and ability to perform efficiently and productively.

  2. It’s a good document. It certainly helps people to improve their knowledge, skills, and ability to do better in jobs.


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